Shipping and Delivery Policy

Shipping and Delivery Policy – DostiSpot

Contact Email: [email protected]

DostiSpot is a digital platform designed to support creators, and most of our services and content are delivered electronically. However, in cases where physical merchandise or other deliverables are involved, the following Shipping and Delivery Policy applies:

1. Digital Products and Services
  • Since DostiSpot primarily offers digital services and content, there are no physical shipping costs.
  • Access to digital content, subscriptions, or creator support plans is provided instantly upon successful payment unless otherwise specified.
  • Any delays in digital delivery due to technical issues will be addressed promptly. Please contact us at [email protected] if you experience any issues.
2. Physical Merchandise (if applicable)
  • If creators on our platform offer physical products, the shipping and delivery terms will be determined by the individual creator.
  • DostiSpot is not responsible for the shipping, delivery, or fulfillment of any physical goods sold by third-party creators.
  • Customers purchasing physical products should refer to the shipping policies outlined by the respective seller.
3. Estimated Delivery Time
  • Delivery times for physical products will vary depending on the seller's location, shipping provider, and customer destination.
  • Customers will receive tracking details (if applicable) directly from the seller.
4. Shipping Fees
  • Shipping fees, if any, are determined by the seller and will be displayed at checkout.
  • DostiSpot does not impose additional shipping charges beyond those specified by the seller.
5. Lost or Delayed Shipments
  • For lost or delayed shipments of physical products, customers should directly contact the seller.
  • If a creator does not respond or resolve the issue, customers can report the matter to DostiSpot at [email protected], and we will take appropriate action.
6. International Shipping
  • Availability of international shipping depends on the creator's shipping policies.
  • Any customs duties, taxes, or import fees are the responsibility of the buyer.

If you have any questions or concerns regarding shipping and delivery, please reach out to us at [email protected].